72 hour notice is required for all cancellations or changes in order to obtain refund. A $30.00 administration fee will incur. Cancellations or switches made within 72 hours of a course will not be refunded or rescheduled.

To ensure your participation in the class, please arrive on time. WSIB has mandated that every student must attend 100% of the course. If late, you will be required to re-register and repay. By registering you are guaranteeing that you will be able to attend the day of training as well as being on time. A basic level of English as well as a comprehensive understanding of the language is required to successfully complete the courses.